Shipping policy

Thank you for shopping with Whiskey Blues. This Shipping Policy outlines how your orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods (sales, launches), processing times may be slightly delayed.

2. Shipping Charges

Shipping charges are calculated at checkout based on your location.
We may offer free shipping on selected orders or promotional campaigns.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Locations in India: 5–8 business days

Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can track your order status in real time through the provided link.

5. Shipping Partners

We work with reliable courier partners to ensure safe and timely delivery of your orders.

6. Delays & Issues

Whiskey Blues is not responsible for delays caused by courier services or events beyond our control.
In case of significant delays, we will notify you and assist in resolving the issue.

7. Incorrect Address

Please ensure that your shipping address is accurate and complete.
Whiskey Blues will not be responsible for orders delivered to incorrect addresses provided by the customer.
Additional charges may apply for re-shipping.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
We will investigate the issue and provide a resolution, which may include replacement or store credit.